FAQ'S

How can I contact GetStraightActive?

You can email us at Info@Getstraightactive.com where our customer services team will be happy to assist you with your query.

Do you ship worldwide?

Yes

Once an order has been placed, can it be cancelled or amended?

As we aim to process order's and quickly as possible, you must request any changes to your order within 12 hours of placement. All requests post this period will be denied. Your order can be returned , if unused, for a full refund once received.

What payment methods do you accept?

We accept all major debit and credit cards. (VISA, Mastercard, AMEX) and Paypal

When will my order be processed?

All orders and handled and shipped via our warehouse. Please allow extra time for your order to be processed during holiday and sale seasons. We process orders between Monday-Friday. 

 How do I return an item?

Please contact info@getstraightactive.com for return queries.